State Farm® Insurance Agent Rafael Restrepo

"I recently had the pleasure of working with the Rafael Restrepo State Farm Insurance Agency, and I am beyond impressed with the level of customer service I received. Chelsea, one of their young and talented employees, was absolutely amazing. She was patient, kind, thorough, and accommodating regarding all of my insurance needs. I have worked with other State Farm locations in the past, but the customer service at this location is unparalleled. I highly recommend giving them a try!"

"I want to express my gratitude to Carlos Garcia at State Farm for providing us with an outstanding insurance rate and exceptional attention to our needs. Carlos went above and beyond to secure a fantastic rate while offering us the personalized service and care that made the entire process easier. Carlos Garcia's commitment to his clients is truly commendable, and we couldn't be happier with his service. Thank you, Carlos, State Farm for your outstanding work!"

"Carlos Garcia my man you’re awesome, I really do appreciate for all you did for me and my family. Carlos did an amazing job by helping me to get a mortgage insurance and auto insurance and he went through the whole process step by step and absolutely every time I call him or texted him he was responding right away. Carlos I thank you again and I’ll highly recommend you services to everyone I know have a blessing day my friend"

"This has been an absolute nightmare. State Farm never seems to understand its customers. Why am I having to do all the work for my claim. No one ever answers the phone on the claim line, pushing app and text. Very poor communication process. Let me add to the misery now it will take over a week for an adjust to even look at it.the agency only recommend body shops not autocare shops as this has to do with stolen parts. I had to source, schedule a wrecker and meet the vehicle at the shop. I called this office not really much of a help. They just listen to defend and confirm there owns thoughts. I will be out of pocket on a rent car because this takes so long. Very disappointed agent and office manager out of office at the same time just unbelievable!!!! Gets even worse the adjuster never showed up at the appointment at the shop. Again I had to call to find out where they were. Waited 2 weeks already. They don’t cover much for rentals. I waited 2 weeks to rent the car or I would have been paying out of pocket for my rental. I have had no service what’s so ever !!!!! Very frustrated and disappointed with the service and experience. Just getting worse by the day, now they want to only pay half using non OEM parts"

"State Farm agent Carlos Garcia was just awesome!!! From the beginning to the end. He made sure that all my needs were taken care of, every question I had he made sure to answer till we were all on the same page. The most important thing was his communication, like I said he was there every step of the way."